Mistral Tour, Avignon

4.3
#17 of 33 in Tours in Avignon
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Mistral Tour Reviews
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TripAdvisor Traveler Rating 5.0
63 reviews
TripAdvisor
  • In August, with my husband, I went to Ireland with MISTRAL. We did not enjoy it because the hotels were outside the towns In one of these where we stayed for 2 consecutive evenings there were 7 other coaches with the consequence that the dinners were made on 2 shifts in a disadorned room with a continuous rumor and intense. Unfortunately, however, with Mistral I had also booked the JAPAN for the following month and, having already paid a down account I could not cancel. When I was handed the documentation I noticed that the transferwasset departed from an airport that was not the one where I would land. Fortunately I was able to get the right one sent because otherwise..... I would have been at the airport with the wrong voucher. But dulcis in fundo at the airport there was not the in-charge who would have to welcome me on arrival. In fact, no one showed up at the airport and so alone I had to arrange to get to the hotel. Forgot... I am intolerant to dairy I pointed out at the time of booking to report it to the airline. Of course they didn't Everything else is more......
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  • Given that we did not give 1 score because anyway we are satisfied with what we saw and the hotels were enough, to be in China (in Beijing a room had the air conditioning broken with 20 degrees constant and we were changed only the next day). Unfortunately, the same cannot be said of the organization and the food. We saw everything in a rush, the guides were not always up to the task (in transfers they often did not entertain us with news about their country, as usually happens). Breakfasts aside, the food was always scarce (often we asked for additional dishes for a fee, but we were denied) and even the water was rationed! The restaurants where they took us were dingy, dirty and in unlikely locations. The general problem is that even in hotels the staff speaks poor English or does not speak it at all and the guides were not always present. The trip to Hong Kong is to be forgotten. We arrived at 12pm and were left alone until the next morning, not knowing where to go or what to do. The next day the guide dumped us at 12 o'clock, without accompanying us to the airport where we had a lot of difficulty with checking in. So we've seen very little of HK. They also took us to the airport at 4pm, when the flight was at 8pm to Beijing, so we spent the last 21 hours traveling! By the way we were three and we were advised to take two rooms as in China there is no third bed. Instead we found that the rooms had both beds from one square and a half or more. We could only pay the extra saving almost 3000 euros. Also during the tours we made several commercial visits (silk, jade, tea etc.) when this time could be dedicated to something else. Overall very disappointing, also because we had already used Mistral for the US parks and we had enjoyed it very well.
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