Bannatyne Health Club Fairfield, Hitchin

#1 of 17 in Spas in Hertfordshire
Spa · Spa / Wellness
Bannatyne Health Club Fairfield is located in Stotfold. Plan to see Bannatyne Health Club Fairfield and other attractions that appeal to you using our Hitchin online sightseeing planner.
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Bannatyne Health Club Fairfield reviews

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TripAdvisor traveler rating 4.0
420 reviews
  • Honestly could not fault it. As a solo visitor I was made to feel extremely welcome by the young team on the front desk. A short tour/demonstration of the facilities was provided. The premises was...  more »
  • The terms and conditions for signing up to the gym are extremely misleading and not explained, a 'one month' membership is not a one month membership unless you cancel on the day you join. I would...  more »
  • Staff were so friendly and welcoming. They showed us around straight away and were there to help if we got lost. Orchard bar was great, staff again were so friendly and the food and drinks were amazing. We really enjoyed the gym & spa area, the pool was lovely, changing rooms really well equipped and clean. Massage was lovely and relaxing. We will definitely be back!
  • Beautiful pool and jacuzzi area, the ambience is lovely, the steam room was very relaxing and the lady on the reception was very polite and helpful when my friend and I arrived for a spa day. However, the treatments were not very good. We were due to have our treatments at 10:30, we were taken to the treatment room at 10:40, that is absolutely fine as we all run late sometimes so I have no problem with that. When we were left to get dressed and come out the room, it was only 11:15 and we had a back massage, mini facial and arm/hand massage. The treatments felt very rushed and when it came to getting ourselves dressed, after the therapist only left us for a few minutes to get changed, she knocked on the door to ask if we were ready, it had literally only been a few minutes. Once we had left the room, my friend had been given a piece of paper with the products written down that had been used in her facial. My therapist simply asked how my treatment was and then left me to go and quickly tidy the room ready for her next client, without listing what she had used on my face. We had used a voucher for the treatments and we were aware they were only mini ones but to carry out 3 treatments in 35 minutes is ridiculous. I will return to use the facilities but not to have spa treatment.

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