Villa Cimbrone Gardens, Ravello

All I can say is wow the place was amazing. Service blew us away. Staff was seemingly always one step ahead of us. Everyone somehow knew who we were everywhere we went on the property. Bar staff and waiters all remembered what we had ordered on previous days. Very thoughtful and detailed, well beyond what would be expected. Breakfast is very good. Wide selection of pastries, eggs, fruit, smoked fish, sausage, etc. The gardens are world-class, and the entire property is beautiful and very quiet. Even the pool was a serene escape from the busy Amalfi coast.

The setting and grounds were great no doubt. But the staff and details were not great. The pool guy sat on hit rear all day and was bothered if you asked for something. On our second day he greeted us on arrival and said we should not order through him because food was better at the restaurant. The bar and dinner staff we stiff, slow and never smiled or had any charm. Worst at 2k per night our room was 26c or 80 degrees and the manager just blew it off. Great place just not well run. I’d visit the grounds and stay elsewhere.