Isla Magica, Seville

Very rude personnel that finds it acceptable to shout at customers, pushing and intimidating them. All rides have "the last trip" time,however when we turned up 20 minutes before that time, the attraction was already closed and we were told that the time was for staff to clean up. Lots of tears from children after a young girl shouted at them she didn't care.She didn't let me insert a word into her passionate Spanish speech. General manager was utterly useless as said it was an acceptable behaviour from staff. Most personnel have no grasp of English. In most cases they would just carry on and repeating words in Spanish. Some rules seemed to be ridiculous like a request to remove a sunhat from my 1-year old daughter in the shallow sprinkling fountain despite it being +43 C on the day. Complete disaster with sunbeds which are nearest to water-you can't take them if you haven't paid online at the time of ticket purchase. Yet you are not promoted to do so. You can only have those that are further away as if you don't have to observe your children. 2 sunbeds cost 8 Euro. Parking which is a walk away from the park is also 8 Euro. If you want to skip a waiting queue - you need to pay 1 euro every time. Pics are 5 Euro each. Overall, a lot of attractions and shows but all good memories will be forever tainted by an incredibly rude and unhelpful behaviour of staff.

This is more of a theme park for locals than tourists, but it was still a fun time with my family. If they wanted to expand their audience better, multiple signs in multiple languages throughout the park, as well as a more dynamic website would be helpful. It was difficult to find things, even with the help of the many posted maps.