Mardyke Valley Golf Club, South Ockendon

Best course played on this year for greens 😱 fairways need a trim though. Service with a smile on the clubhouse always goes down well. Well worth a shot great value for money.

Booked a round on golf now without a problem Drove 20 miles to be told by the smug guy behind the counter that I can’t play unless I carry. Told him it’s a pull trolly/not a carry bag and can’t because I have an issue but wasn’t interested what do ever!. Then told me to go away and deal with golf now. Never had such poor service from an alleged golf pro. Looks like I will have to fight for my money back!. After sending countless emails without response asking for a refund I am finally told 8 days later no refunds are given. ********** response received******* Mr Dee, We have not refused a refund, we have simply stated the way to peruse it, as you had used a third party to book the tee time, that is your point of call. The terms and conditions are attached to your booking confirmation, so no need to look for it on our website. Your review states that you booked a tee time, not stating that you booked it via golf now and refusal of refund you stated we did so, as I state not for us to do as you've booked it via a third party. This therefore unfounded and untrue on two counts. As for getting into the character, insulting and questioning the qualification of or pro in your review is just plain rude and borders on bullying. We are looking at an amicable way to resolve this dispute, however you do not seem to like the only solution we can offer. Let give you an example of what your dispute equated to, if you buy an apple product on amazon and don't receive it, then you deal with amazon for a replacement or refund, you don't ask apple for a refund. You asking us for the refund when using a booking engine is exactly the same thing. We stand by our terms and conditions and I have posted these as reply to both your reviews, and have responded in true and honest manner, your dispute is in fact with Golf Now not us! Regards